Ford Custom Door Lock is Damaged-What next?

Firstly, if you been broken into and tools stolen, then we’re sorry to hear this. It’s a real problem for any Ford Custom owner at the moment, and tools go missing in seconds. That aside, if you notice your Ford Custom door lock is damaged, you really need to get it sorted out.

Ford Custom Door Lock Damage

Ford Custom door lock

The lock should look like this. The key-way runs vertically.

Ford Custom Door Lock

Whereas in these two photos, you can clearly see how the lock has been twisted.

Ford Custom Door Lock

Once you look around, it’s shocking how many owners are buying these vans with locks already damaged. Thieves have got so good at breaking in there’s not alot of obvious damage to the Ford Custom door lock.

How come it’s twisted so easily?

When you look at the design of the standard Ford lock, it’s no wonder that they are so easy to twist open.

Ford Custom door lock

The plunger is used to keep the door lock in the correct orientation. However, thieves worked out within weeks of the release that the Ford Custom door lock was easy to break.

The other lock in the photo is a high security lock and the plunger is made from steel and screwed in place to stop the the lock being twisted.

Do I need to change my Ford Custom door lock?

Yes. If your lock has been attacked, you’re vulnerable from another easy break-in and your key will probably won’t work anymore in the lock.

Imagine in the winter when the battery goes flat on the van, you’ll need a door lock that works, otherwise you’ll be locked out of the van! If the battery is flat on the van, then it won’t open off the key!

You must sort it out to prevent these problems ruining your day.

Changing the Ford Custom Door Lock

Before these locks are attacked, they are very simple to change.

1.    Remove the door card.

2.  Remove the ‘C’ Clip that keeps the door lock in place

3.  Turn the lock 90 degrees so the lock plunger can be pressed in.

4.  Once the plunger is pressed in, twist the lock in the opposite direction and pull it out of the door.

It can be quite fiddly to push the plunger in!

Changing the Ford door lock when it’s damaged

This can be tricky.

The problem you have is the the back of the lock has been damaged. On top of this, the lock body may be mis-shapen and this causes two problem

1     The lock cannot be turned to the correct position, so that the plunger can be pressed in. The key may turn in the door, but because the Ford Custom door lock is damaged.

It’s like the lock turns in fresh air!

2   The plunger is broken, as well as the lock body, which means it cannot be pushed in.

3   The lock body it stuck and won’t come out of the van.

When this happens, there’s no simple answer. It’s simply a case of trying to force the lock to turn. It will help if you can remove any part of the lock that’s broken.

Ford Custom Door Lock


Or it may be a case of chopping the face of the lock off to remove and replace the door latch. This is when it gets an expensive repair.

Should I get a high security lock?

Yes. The standard Ford Custom door lock is a joke, whereas the replacement locks are now good quality and don’t require the lock to be modified. This may be important if it’s a hire van.

If your door lock is twisted, sort it out before it becomes a major problem for you.




Ford Custom ignition lock jammed

Ford Customs again! It’s not that I have something against them, I think they look great. However, from where we stand, there are problems with every single aspect of locks and keys on this model, so we’re going to write about it. The first obvious problem was the Custom and Transit door lock problem, now we have an issue with the Ford Custom ignition.

Ford custom ignition

We’ve written alot about this, click here to read more. Then we highlighted how the Ford Custom Key have  buttons that stop working and blades that go floppy. Again, click here to read more about this problem. Now, the only part left on the van that we look at is the Ford custom ignition.

Ford have been making ignitions for years and although they are known to wear, it was always after 7-8 years on the old Mk7 Transit.

Ford Custom Ignition warning signs

However, in the last few weeks we’ve seen several Ford Custom ignition locks that have simply stopped turning, with the owners stranded. You may get a bit of warning, with the key needing a wiggle in the lock to get it to turn. Unfortunately, if you leave the problem too long, you’ll suddenly get stuck.

There are two problems that cause the Ford Custom ignition to stop turning. We’ll look at both in this article. Think of it like going on a long journey with two kids in the back of the car.

Image result for annoying kids in car

If you have one that’s annoying, and badly behaved, but the other child just doesn’t take the bait, then you have an annoying problem. However, this annoying problem doesn’t cause too much stress for the journey.

However, if you have two problem kids in the car and they interact, then the journey will be hell and long and painful, or you won’t start the journey at all. This is what we have with the Ford Custom ignition problem, let me explain.

Ford Custom ignition Problem One – Worn key blades.

The first half of the problem is the amount of wear on Ford key blades. The curvy line that runs along the length of your key is important. The shape of that line is unique to your van. For the Ford Custom ignition lock to work correctly, the key needs a crisp line that is well defined. This crisp line must move all the lock levers into the correct place, so the lock will turn.

Ford Custom ignition

The blade shown here is a real, worn blade from a recent breakdown of a 2015 Ford Custom. There is a video at the end of this article and it explains in detail how we helped our customer who was stranded. If you have a similar van, this could be you so it’s worth a look. The key blade is wearing at any point that sticks out to a point, such as wear the arrow is pointing to.

So once the key gets worn, it struggles to move all the ten of the levers into the correct place. We’re seeing many worn key blades on 2014-2015 vans, just four years old. This is another example of Inferior Component design and manufacture that we’ve written so much about. So, half the problem is the key.

Ford Custom ignition Problem Two – Worn lock levers.

The other half of the story is the levers that move up and down inside the lock. With the Ford Custom ignition there are ten lock levers and they are made from brass.

Ford custom ignition

Consequently, every time the key slides in and out, the levers are worn slightly. Once the problem starts to show itself, with the ignition being ‘sticky’ to turn, it normally starts to get a bit of abuse. This starts of as wiggling the key up and down and this normally gets the lock to turn. However, every time the lock is forced against its will, it wears the levers even more.

Ford custom ignition

Again, the video below shows how the worn key and levers causes the levers to stick out and stop the key from working.

Stranded at the drive in.

Our latest unlucky Ford Custom owner was filling up at the petrol station when the key finally gave up the ghost and refused to turn in the ignition. It was blocking the pump and although they managed to push it out of the way, they had a big problem.

The owners were sixty miles from home and were looking at an expensive recovery. This is all simply because of inferior component design.  In our opinion, parts that are not designed to last, as a result they fail prematurely.

So, we put together this video that explains what we’re seeing and how it may affect you. This includes us going out to a 2014 Ford Custom on a very blowy day. It shows how we got the van running and then afterwards, we strip the faulty Ford Custom ignition to pieces and show you where the problem lies. We hope this helps you.

What can I do about my stuck Ford Custom ignition lock?

The first thing is, don’t ignore it. Think about the dentist.

Early on it’s a bit of a niggle, it needs an expert to take a quick look and treat it. There’s a bit of pain but it’s as cheap and painless as it’s going to get. If you ignore the problem, it starts to become painful, and eventually you’ll be in agony.

Then it will be so bad that they need to pull out the tooth, which is painful and unnecessary. It’s just the same with the ignition.

If you catch it early and get a new blade done, then you may save the ignition from getting worse. However, if it gets damaged from a worn key blade, then just like the tooth, the lock will need to come out and be replaced. So, don’t ignore it!







Common problems with Ford Keys

Overview of Ford Keys

Ford keys are the most reliable amongst all the makes we cover. This is simply because the quality of build and design are very good compared with many other makes. As well as this, when a new Ford car key is needed, the prices are below the market average and, they are the simplest for us to supply, cut and programme.

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There are two types of blade that can be fitted to Ford keys.

‘Tibbe’ Blade.


This type of key was fitted to most Ford keys from 1992 – 2006, and later than that on the commercial vehicles. The style of key was ground breaking when it first came out, described as ‘unpickable’! For the remote central locking keys, there is only one style available, being a static blade that does not fold down.


Flat Blade


Ford keys

The later type of blade is flat with a groove cut into one edge. This style of key is similar to all new cars and in considered very secure, compared to the older Tibbe keys. With the remote central locking keys, there is the option to have either a flip out blade, or one that is static.




Problems with Ford Car keys

The most common problems affect the following models

Ford Mondeo 1999 – 2006

The ignition becomes very worn and a sharp edge inside the ignition scratches the key blade and ‘files’ away every time the key is used in the ignition. Eventually the key does not turn in the ignition. If a new blade is cut, then normally the key becomes stuck inside the ignition, due to the sharp edges.

Our Solution

The only answer to this problem is to fit a new ignition. Here at the Car Key Man, we supply a new ignition, built up to the original key shape, along with a new blade. The advantage is that the same key will fit all around the car.

Ford Transit 2006 – 2014


These vans have a blue coloured remote central locking fob. Unfortunately they suffer from several problems. Firstly, the key loop that they have moulded, is thin and not very strong. As a result, we see many that are broken.

This is compounded when the owners try to drill a hole through the remote in order to hang their keys. In most cases, this damages the important electrical components meaning that sometimes the van will not start.

Along with this, the batteries are rechargeable and  cannot be easily replaced. We see lots that have been opened by force and the damage caused by doing this often stops the van from starting.

Our Solution

The only solution is a new blue remote, which then will need programming to the van. We can do this while you wait.

Ford Fiesta 2009 – Present


These cars have the new, flat blade type of Ford keys. The most common problem we see is where the blade becomes very worn and thin. When this happens, it will not work in the ignition, leaving you stranded.


Ford Keys

Worn Fiesta blade

Our Solution

This can usually be easily fixed by cutting a fresh new blade to code and we can do this while you wait.

With all these problems, free advice is always at hand, just call or drop in to show us what problem you are having and we’ll see if we can help.

We’ve found some really good information at the RAC Website Click Here to find out more